FAQs

Do you offer wholesale pricing for shops?
What payment methods do you accept?

We accept all major payment options, including credit cards, Visa Debit, and Link. We can accept PayPal but you'll need reach out to your account manager to request a PayPal link.

All transactions are securely processed through Stripe to ensure your information is safe and protected with industry leading security standards.

Can I modify or cancel my order after payment?

We understand things can change on the fly, and we will always work with you to be accommodating as possible. If your order has not shipped, our team will do everything possible to modify or cancel the order. Please reach out to your account manager to make adjustments prior to shipping. Once an order has been processed for shipment, changes may not be possible.

How do I start a return?

To initiate a return, contact your account manager with your order details. We'll provide return instructions and authorization for a refund providing the return qualifies to be returned.

When will my payment be processed?

Payments are securely processed in real time at checkout, ensuring your order is confirmed right away. Once payment is successfully completed, your order moves immediately into processing so it can be prepared and shipped without delay!

Do you offer wholesale pricing for shops?

Yes - we offer competitive wholesale pricing specifically for diesel and automotive shops. To access our exclusive dealer only rates, you'll need to register for an account with us. Once approved you'll unlock shop pricing, exclusive deals and full access to our product catalog. We only sell to registered shops.

What is your return policy?

We keep it simple - NO BS.

If you need to return something, we will take it back and refund you. You cover the return shipping, unless there is a quality issue on our end - then we handle shipping costs.

No run around, No headaches.

What are your shipping times?

Standard Orders: 3 - 6 business days to your shop.

Pallet/Bulk Orders: Times can vary, at most you're looking at 2-3 weeks.

We prioritize fast turn around so you can keep your inventory moving. If you order a pallet/bulk and need a single item or two sent quicker, reach out to your Account Manager and we'll get you what you need ASAP.

Is there a minimum order requirement?

Absolutely Not. Regardless of how big or small your order is, you get first hand priority service. Keep in mind, there isn't a minimum order size - you do get discounts on larger purchases.

Where are your parts manufactured?

All of our parts are made using 100% American Steel. The American Steel is imported into Canada, where the manufacturing begins. All manufacturing has been engineered and completed to the strictest qualify standards to ensure your customer receives the highest quality parts with competitive pricing available for their truck.

How do tariffs work?

Our products are made using American Steel and are structured to qualify for tariff free movement across the American and Canadian border.

That means you aren't expected to pay additional tariffs or unexpected import fees when ordering from us.

Where do we get our custom tunes?

We collaborate with industry leading engineers to deliver safe, reliable and high performance custom tuning. Each tune has been precisely calibrated for your specific vehicle, maximizing power and efficiency while optimizing your trucks capabilities.

Do we offer discounts?

Yes - we offer a 10% discount on pallet orders.

For larger orders - such as truck loads or half loads (3-6 pallets) reach out to your account manager directly. We'll work with you to provide the best possible pricing and go above and beyond to support your business.